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Customer service

Customer service

Our online advisors will be pleased to help you with any inquiries.

Live Chat
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Our online advisors are available Monday through Friday.

9 an-5pm(EST) Except US National Holidays

Phone
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Our advisors are available Monday through Sunday.

(Except Public Holiday) 9 am - 5pm(GMT+8)

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Frequently Asked Questions
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If you have any question or require support, discover our frequently asked questions here

Find Your Nearest Jeweler

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Choose your preferred country from the drop-down list from the menu at the top of the page. If you want to search for Forevermark stores globally, please select the International website (stores are listed in English).

Find the diamond jewelry that you’ve been looking for with Forevermark’s visual search tool

Click on the ‘take or upload a photo’ button.

Take a photo of the jewelry or upload a jewelry image.

Discover Forevermark’s recommendations of similar diamond jewelry.